C. Todd Foltz

816 Grinnell Street - Lewisville, North Carolina 27023

h:336.946.5001 – c:336-331-2761  tfoltz@triad.rr.com

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Skill Summary:

Reliable professional possessing a strong technical aptitude with excellent analytical and problem solving abilities.

Experienced manager focused on customer care solutions through superior interpersonal communication.

 

Education:

Auburn University, Auburn, ALBachelor’s Degree in Communications, minors in Business and Journalism.

 

Work Experience: 

08/2015 to 02/2016: AT&T, Winston-Salem, NC

Outside Plant Technician

v      Built outside plant cable facilities, placing aerial and underground fiber optic cable.

v      Safely utilized aerial lift trucks, heavy power equipment and hand tools. Commercial driver’s license required.

v      Reviewed and analyzed complex schematic drawings in determining work to be done, methods and sequence of tasks.

 

04/14 to 7/2015: Home Team Pest Defense, Winston-Salem, NC

System Installer

v      Quickly gained strong knowledge of government regulations pertaining to building and pest control.

v      Safely operated in active construction sites and structures in the installation of built-in pest control systems.

v      Proficient with power equipment used in installation and pre-treatment of termite infestation.

 

04/05 to 11/13: Time Warner Cable, Winston-Salem, NC

Maintenance Technician, Installation / Service Technician

v      Maintained signal integrity of hybrid coaxial/fiber optic plant network using complex testing and calibration equipment.

v      Used power and hand tools to repair, splice and replace aerial and underground telecommunications cable.

v      Built brand loyalty by consistently exceeding commercial and residential customers’ expectations in quality of service.

v      Used technical expertise to install, service and repair high speed internet, digital phone and cable television services.

 

8/01-10/02: Direct Wireless, Winston-Salem, NC

Location Manager

v      Increased location profit margin by 13% in first two months via superior customer service and focused sales techniques.

v      Multi-tasked, managing day-to-day operations of retail store and in-house Authorized Nextel Service Center.

v      Certified Motorola Service Technician, repairing, programming and troubleshooting cellular handsets and equipment.

 

11/99-6/01: Nextel Communications, Wilmington, NC

Field Technician / Service Technician

v      Used complex testing and calibration tools to maintain network quality and reliability.

v      Maintained and installed cellular site RF and base radio components and equipment, including 24-hour emergency on-call.

v      Repaired and replaced wireless communications handsets and mobile equipment for walk-in customers.

 

3/95-7/98: A Southern Season, Chapel Hill, NC

Store Manager

v      Supervised managers of nine departments and all day-to-day business operations of high-end retail boutique.

v     Managed shipping / receiving / delivery and maintenance departments with staffs of 30+ employees.

v     Maintenance technician for 28,000 square foot store and restaurant, including basic electrical, plumbing, carpentry and HVAC.